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Knowledge Center

Frequently Asked Questions

Here you can find answers to common questions about Biosmyrna, our products, sourcing, organic certification, quality, traceability and trade processes.

Biosmyrna and Our Field of Work

Which product groups does Biosmyrna work in?

Biosmyrna sources and trades organic grains, pulses, feed raw materials, oilseeds, processed grain products, and spices and aromatic herbs. In addition, it produces organic compound feed. We manage our products for customers in Türkiye and for international markets together with the sourcing, storage, operations and shipment processes.

Does Biosmyrna only produce organic feed?

No. Organic compound feed production is only one of our activities. Our main field of activity is sourcing organic products in different product groups from reliable sources and trading them. We work in a range of product groups, from feed raw materials to grains and pulses, and from oilseeds to spices.

For what purposes can I work with Biosmyrna?

Depending on your needs, you can contact us to source a specific organic product, for regular product supply, for domestic or international product trade, or to search for products with specific characteristics. We can assess the right sourcing solution together, based on the product, quantity, quality criteria and delivery point.

Can you source according to a specific product or product specification?

Depending on the nature of the product, the quantity and the requested characteristics, we can carry out a dedicated sourcing search. Especially for organic products, we aim to identify suitable sourcing options by assessing certification, product specification, quality criteria and delivery terms together.

Organic Products and Certification

Are Biosmyrna’s products really certified organic?

The products we offer as organic are assessed within the relevant organic production and certification system. Biosmyrna works with organic products under the Turkish, European Union and USDA NOP systems. A product’s organic status is based not just on its name or a declaration, but on the relevant certification and supply chain records.

Under which organic certification systems do you work?

Biosmyrna’s organic activities can be carried out under Turkish regulations as well as European Union organic regulations and the USDA NOP system. The relevant certification scope is assessed according to the product and the market where the trade will take place.

Is a “natural” product the same as a certified organic product?

No. A product being grown by natural methods, or without any synthetic pesticides or fertilisers, does not on its own make it a certified organic product. An organic product must be verified within a defined production, inspection and certification system. For Biosmyrna, therefore, the word “organic” is not just a general product description; it refers to a verifiable system of production and control.

Can I see the certificates of the organic products?

Yes. The relevant organic certificates and certification information held by Biosmyrna are shared in the Certificates section of the website. When needed for a specific product or transaction, the relevant certification scope can be assessed separately.

Sourcing, Quality and Traceability

Where do you source organic products from?

We work with different producers and supply sources depending on the product group and the need. In sourcing, we look not only at whether a product is available, but also at its source, organic status, quality criteria and traceability in the supply chain.

Can you trace the source of the products?

Yes. Traceability is one of the core elements of the way Biosmyrna works. Starting from the product’s source, the aim is for processes such as sourcing, storage, processing and shipment to be as traceable and recorded as possible.

How do you check the quality of the products?

Quality is assessed according to the product’s characteristics and intended use. During sourcing, product specifications, the required documents and conformity criteria are assessed. Where necessary, samples can be taken and suitable analyses carried out at competent or accredited laboratories.

Are all your products organic?

In Biosmyrna’s organic product activities, the principle is to work only with products that can be verified within the relevant organic system. For a product to be offered as organic, it must meet the relevant certification and supply chain conditions.

Do you work directly with producers?

Depending on the product and the sourcing model, we can work directly with producers or with different stakeholders in the supply chain. For some products, we also make use of contract farming and controlled sourcing models. The aim is not just to obtain the product, but to ensure the reliability and continuity of the supply chain.

Do you carry out contract farming?

Depending on the product and project conditions, contract farming models can be used. In such cases, product characteristics, production conditions, certification requirements and delivery terms are defined in advance and the process is followed.

Trade, Logistics and Orders

Do you ship products outside Türkiye?

Yes. Biosmyrna carries out international organic product trade and export operations. Commercial and logistics processes are planned according to the nature of the product, the destination country, certification requirements and the method of delivery.

Do you also import?

Depending on product and market conditions, international sourcing and import operations can also be carried out. For each transaction, the product’s regulatory, certification, quality and logistics requirements are assessed separately.

In what packaging do you supply products?

The type of packaging may vary according to the nature of the product, the quantity and the customer’s needs. Products can be supplied in bulk, in bags or in other commercial packaging options. The right packaging and shipping method is determined according to the characteristics of the order.

Do you supply products in bulk?

Depending on the nature of the product and the quantity requested, bulk supply is possible. The right shipping method is determined taking into account the product’s physical characteristics, the quantity, the delivery point and logistics conditions.

What is your minimum order quantity?

The minimum order quantity is not fixed for all products. It may vary depending on the type of product, packaging, supply source and shipping conditions. When you send us your request with product and quantity information, we can assess the right commercial terms for you.

What should I do to buy a product or get a price quotation?

Simply send us the product you need, the approximate quantity, the delivery point and any product specifications you have. After assessing your request, we will determine the right sourcing and trade terms and get back to you.

Can I request a sample?

Depending on the nature of the product and the commercial terms, a sample request can be considered. Especially for a new product or a new supply process, the product’s technical characteristics and quality criteria can be clarified on both sides.

Can you provide regular, continuous supply?

Depending on the product’s production season, availability, quantity and supply conditions, regular supply can be planned. Where continuous supply is needed, a longer-term working model can be set up by looking not only at current stock but also at the production and supply plan.

Production and Bioyem

Where is Biosmyrna’s feed production facility?

Our organic compound feed production facility is in Torbalı, İzmir. Organic mash compound feed is produced at the facility.

What is Bioyem?

Bioyem is Biosmyrna’s organic compound feed brand. Using organic raw materials, compound feeds are developed and produced for different animal species and feeding periods.

Which animals does Bioyem produce feed for?

The Bioyem range includes organic compound feeds mainly for laying hens and broilers, as well as for cattle, sheep and goats. The products are offered in different formulations according to animal species and feeding period.

Where can I find technical information about Bioyem feeds?

The uses, feeding periods and technical characteristics of Bioyem products are shared on the relevant product pages. For more detailed information on animal feeding and raw materials, you can also visit the Knowledge Center / Technical Notes section of Biosmyrna.

Contact and Sourcing Requests

If the product I need is not on the website, can I still contact Biosmyrna?

Yes. You can contact us about a product that is not on the website as well. Sharing information such as the product name, quantity, quality or certification requirements and delivery point helps us assess your request more accurately. If there is a suitable sourcing option, we can look into it for you.

Do you need a product?

Share the product details, quantity and other terms with us; our expert team will review your request and get back to you as quickly as possible.